The player from Sweden requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany is highly dissatisfied with the overall casino experience. The player managed to resolve the issue with the casino.

Обычно запрос решается сама сверх пару дней (банк медленно обработал перевод), если злоба дня не решилась – техподдержка всячески старается помочь с вопросом.

От случая к случаю у вас возникнут проблемы с доступом на наш сайт, кликните кнопку «Скачать» ниже.

The player from Germany is dissatisfied with the withdrawal process. The player confirmed she received her winnings.

However, the casino subsequently paid all pending withdrawals. We marked the complaint as 'resolved' in our system after the player confirmed receipt of her payments.

We can not control the outcome of the games, and we feel that this is a good thing as this means everyone has an equal chance to win!

We are very sorry to hear that you've had a negative experience with our casino and the support team. We are working on the quality of our support and do our best to help all players as soon as possible.

Дополнительно к этому – вам игра стоит свеч выбирать, всегда что вы хотите получить бонус, казино или ставки; другие букмекеры обычно дают бонус также всегда то, вдобавок повсечастно то.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by пинко казино any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice.

С усиленной верификацией дела обстоят сложнее. После регистрации ее обычно не инициализируют – усиленную верификацию применяют только к тем игрокам, которых заподозрили в нечестной игре (вилки, договорняки, использование сторонних программ). В этом случае ваш аккаунт заморозят, погодя чего с вами свяжется служба безопасности – стоит только склифосовский созвониться с ними по видеосвязи и ответить на ряд вопросов, обычно задают вопросы, связанные со ставками, которые вы совершали.

The player from Germany has requested withdrawal a week ago. It has been pending since. The complaint was resolved as the player received his withdrawal.

Thanks for the awesome review, dear ! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

The player from Finland had experienced a sudden account closure while gaming on Octocasino and was unsure if it was connected to a previously self-imposed gambling ban. She had requested a refund of the remaining 7 euros in her account, but also believed the circumstances warranted a return of her full 70 euro deposit.